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CYLINDER HEADS INTERNATIONAL

WARRANTY & RETURN POLICY

CYLINDER HEADS INTERNATIONAL

WARRANTY & RETURN POLICY

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With a focus on excellence and an unwavering commitment to customer satisfaction, Cylinder Heads International continues to be a leading force in the remanufactured cylinder head market. Our dedication to delivering premium products and top-tier service has solidified our position as a go-to source for quality cylinder heads, making CHI a preferred choice for countless engine rebuilders and automotive professionals nationwide.

CHI CYLINDER HEAD WARRANTY

Cylinder Heads International goes above and beyond, offering an unwavering commitment to quality.  We back this up with a comprehensive industry unmatched warranty.


PARTS WARRANTY:  CHI warrants it's fully remanufactured cylinder heads from all defects in materials, and will replace or repair the defective parts, not including labor costs.


New castings - 12 months

Reman casting - 12 months

*Not applicable to commercial, industrial, performance, or marine use.  The warranty for these is 90 days.


WARRANTY DOES NOT COVER:  Damage caused by improper installation, accidental over heating, abuse or neglect. Loss of time, use of vehicle, phone calls, inconvenience or consequential charges. Fluids, tow charges, rentals or diagnosis. Repairs made without prior authorization will void all warranties. R & R prices are based on an estimate not to exceed the price of an exchange cylinder head.


Read our FAQ here.

WARRANTY REQUIREMENTS

WARRANTY REQUIREMENTS

PROOF OF PURCHASE − Proof of Purchase is required for any repair to be covered by this Warranty. The owner of the cylinder head must present the original purchase invoice. The repair of replaced parts shall be covered by this Warranty for the remaining period of the Warranty.

INSTALLATION − Our Warranty only applies if the cylinder head is identical to the original cylinder head which it replaces, and if a qualified mechanic representing the standards and installation procedure shown by approved manuals carefully installs it.

USE − Our Warranty only covers normal use. Damages to the cylinder head attributable to improper installation, misuse, improper use, alterations, modifications or accident will cause the Warranty to be null and void.

PRIOR NOTICE − In case of any defect, please contact us immediately at the number indicated on this website in order to receive the proper instructions PRIOR TO REMOVING THE CYLINDER HEAD. Any repairs done without our prior authorization shall cause this Warranty to be null and void. All claims must be submitted within THIRTY (30) DAYS of the cylinder head failure.

EXCLUSIONS − Except to the extent of Prohibited by Applicable Laws, no other warranties whether expressed or implied, including warranties of merchantability and fitness for a particular purpose, shall apply to the purchased cylinder head. Under no circumstances shall Cylinder Heads International be liable for consequential damages sustained, including towing, vehicle rental, hotel accommodations, meals, lost time, damages caused to engine parts other than the cylinder head, etc.

HEAT LEVEL INDICATOR − A “Heat Level Indicator” is installed on each of our cylinder heads. Should the center part of such indicator melt or be modified following engine overheating, or should it be removed, this Warranty shall become null and void.

EASY CORE RETURN POLICY

We strive to provide our valued customers with the best core return experience.

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No up front core charge

Order with peace of mind.  We have your covered.

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Free return shipping label

Return core within 30 days of date purchased.

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Extra time allowance

Life is busy, we get it.  Reach out if you need more time.

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Customer Service Assistance

Our team is happy to assist with questions. Just give us a call!

**Returns after 30 days from date of invoice can be returned for store credit only.  Call us before shipping.  Core returns must be complete (all parts) with copy of invoice to ensure proper credit.  If core is not returned, we will bill according to original method which could include charging your credit card on file.

Start shopping for your cylinder head here.


CYLINDER HEAD RETURN

Issues with your cylinder head?  Our customer service team is here to get you back on the road fast!  Please call or email us as soon as possible so we can formulate a solution.

800-942-4503

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